> ## Content Index
> Fetch the complete content index at: https://internalnote.com/llms.txt
> Use this file to discover other available public pages before exploring further.

# AI Ticket summaries available in Zendesk Suite
- URL: https://internalnote.com/ai-ticket-summaries-available-in-zendesk-suite/
- Published: 2026-05-05T09:58:00.000Z
- Updated: 2026-07-17T09:59:09.000Z
- Author: Thomas Verschoren
- Tags: newsletter-updates

Capped usage of AI summaries are now available to all Suite Professional or above customers. This way you can test the feature, see the impact at no additional cost.

[https://support.zendesk.com/hc/en-us/articles/10497898168090-Announcing-Copilot-AI-ticket-summaries-for-Professional-plans-and-above](https://support.zendesk.com/hc/en-us/articles/10497898168090-Announcing-Copilot-AI-ticket-summaries-for-Professional-plans-and-above?ref=internalnote.com)