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# Classic mode for Zendesk
- URL: https://internalnote.com/classic-mode-for-zendesk/
- Published: 2025-04-01T11:11:09.000Z
- Updated: 2025-12-02T14:02:11.000Z
- Description: Classic mode might not exist, but what does exist is this blog that has published Zendesk news and updates for almost three years now!
- Author: Thomas Verschoren
- Tags: Zendesk

So here it is. Shortly after Zendesk announced [dark mode](https://internalnote.com/zendesk-dark-mode/) for Agent Workspace they added another theme for your Zendesk environment, bringing back the Classic environment from Zendesk in 2012.

Take a look!

![](https://storage.ghost.io/c/ca/c0/cac0c82b-bc4d-4404-9eb4-9cc75e8d045e/content/images/2025/04/Classic-2.png)

![](https://storage.ghost.io/c/ca/c0/cac0c82b-bc4d-4404-9eb4-9cc75e8d045e/content/images/2025/04/tim-mossholder-rx_GNopVlFs-unsplash.jpg) 

## April fools

There's no classic mode

However, there's that cool [dark mode](https://internalnote.com/zendesk-dark-mode/) though, as well as dozens of great updates for the Zendesk platform announced at Relate 2025.

Agentic Bots with Reasoning. Knowledge Graph. Employee Service Suite. Action Builder. And lots, lots more.

[Product Innovations from Zendesk Relate 2025In this first article of my Relate 2025 coverage I dive into the new Zendesk Resolution Platform, covering elements like the new Adaptive Reasoning for AI Agents, Action builder, Quick answer and many many more new announcements.![](https://storage.ghost.io/c/ca/c0/cac0c82b-bc4d-4404-9eb4-9cc75e8d045e/content/images/icon/internalnote_social_eggshell@2x-62.png)Internal NoteThomas Verschoren![](https://storage.ghost.io/c/ca/c0/cac0c82b-bc4d-4404-9eb4-9cc75e8d045e/content/images/thumbnail/Relate-01---Full-1-3.png)](https://internalnote.com/product-innovations-from-zendesk-relate-2025/)

If you're interested in Zendesk and want to stay up to date with the latest releases and announcements, consider subscribing to this blog. You'll receive a **free** Zendesk newsletter each week with the latest new, tutorials and feature reviews.

## Sign up for Internal Note

Turning Zendesk into practice. – A newsletter about Zendesk written by Thomas Verschoren.

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Thanks for reading!