Use triggers and webhooks in Zendesk to automatically reassign tickets back to the original assignee.
Learn how to leverage the Sunshine Conversations API included in Zendesk Suite to automatically send out messages to your customers.
In this article we'll show you how to bypass the 24-hour WhatsApp limit in Zendesk by leveraging the included Sunshine Conversations API.
This article will show you how to automatically categorise any incoming ticket and assign a customer sentiment by using ChatGPT, Cloudflare Workers and Zendesk APIs.
Zendesk announced Custom Headers and API Key support for its Webhooks. And fixed my previous list of shortcomings a 100%
Update a requesters' profile based on form field input.
Task Manager to snooze tickets in Zendesk via the new Custom Statuses.