Preview of the new Generative AI for Zendesk Voice
What happens if you give Zendesk AI for Voice one of IT Crowd's most confusing customer care interactions? Read the article to see the results!
Agent Copilot
Explore Zendesk Agent Copilot features like suggested replies, intent detection, auto-assist procedures, and writing tools. Learn how Copilot helps agents work faster, stay on-brand, and reduce repetitive tasks across channels.
