Make Protected Zendesk Help Center Articles available in Search
This article shows you how to make articles available to logged in users only, but still make them available in search by showing an excerpt of the article.
Go deep into Zendesk Knowledge (formerly Guide): help center design, article management, and automation.
This article shows you how to make articles available to logged in users only, but still make them available in search by showing an excerpt of the article.
One of the lesser known and used APIs in Zendesk's arsenal is the Answer Bot API. It allows platforms to replicate the behaviour of their bot in any app or website. Or an Apple HomePod..