Lovestock & Leaf Apps - Empowered Agents, Happy Customers. (sponsor)
My thanks for Lovestock & Leaf for sponsoring this month's Internal Note newsletter.
Lovestock & Leaf create advanced, easy-to-use Zendesk apps that top customer service teams trust and rely on.
We’re a Zendesk-certified Technology Advanced Partner with over a dozen years of experience working and partnering with Zendesk. Our apps combined with our exceptional customer support save your agent’s time and drive workflow efficiencies for your Zendesk.
Let’s take a closer look at some of our apps and see how they can transform your Zendesk into the perfect CX platform.
Lovely Views leaves Zendesk's standard views in its wake, offering an intuitive interface and advanced features that allow administrators and agents to manage tickets and views effortlessly.
Also, coming this year to Lovely Views is the powerful Seek advanced search system. Seek will allow you to use searches like views, thus providing extra search conditions that views don’t provide and more..
The Swiss-army knife for Zendesk, Sticky Notes is a versatile tool whose use is only limited to your imagination.
In addition to its internal pinned comments and timestamped logged note features, Sticky Notes can be customised to fit your team's unique workflow needs.
Escalator is the go-to Zendesk app for customers wanting to streamline the handling of complex or multi-issue customer tickets, including third parties.
With Escalator, agents can easily link, split, or escalate tickets to manage them more effectively.
Introducing Quickie 4.0
Lovestock & Leaf is thrilled to announce the upcoming release of Quickie, featuring the powerful new ‘Seek’ advanced search system.
Key new features include:
- Advanced Search with Filtering: Find exactly what you need with precision.
- Favourites for Views: Easily access your most-used views.
- Expanded Bookmarked Tickets Section: Keep track of important tickets effortlessly.
- Ticket Activity Section: Stay updated on the latest ticket movements.
- Saved Searches: Save time with quick access to frequently used search criteria.
With these updates, Quickie will make your agents lightning fast and more productive than ever before.
Want more?
To find out more information about any of our apps, please visit https://www.lovestockleaf.com/zendesk-apps or contact us via support.lovestockleaf.com.
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Sponsors get one email to reach out to the readers of this blog. They are always companies that are part of the Zendesk ecosystem and in line with the content of this blog.
Since privacy is key, sponsors do not get access to names, email addresses or other personal information of my audience.
