Routing and Intelligence
Update a requester name via webhooks and custom fields
Update a requesters' profile based on form field input.
Routing and Intelligence
Update a requesters' profile based on form field input.
Routing and Intelligence
🥳Update 2023-03-30 Zendesk fixed all issues mentioned in this article. See the Announcement or read the article below.Expanded API Support via Custom Authentication for Zendesk WebhooksZendesk announced Custom Headers and API Key support for its Webhooks. And fixed my previous list of shortcomings