Guest posts on the Zendesk Blog
AI Agents sit at the core of the customer experience. They are the conversational layer through which customers ask questions, receive answers, and move through to a resolution. But as AI capabilities evolve, so does the way we architect what sits behind that experience. https://www.zendesk.com/blo
After Relate 2026: five Zendesk releases ready for service teams today. From keynote vision to real-world service tools, find out how these releases can support your team’s workflows, knowledge, and automation right now. https://www.zendesk.com/blog/zendesk-insights/innovation/five-zendesk-releases
