
Custom Object Placeholders and Object Triggers in Zendesk
This article explores the new capabilities for Custom Objects with the new support for object triggers and dynamic placeholders.
This article explores the new capabilities for Custom Objects with the new support for object triggers and dynamic placeholders.
Classic mode might not exist, but what does exist is this blog that has published Zendesk news and updates for almost three years now!
In this second article of my Zendesk Relate 2025 series I dive into the new Employee Service Suite, exploring new features like the Service Catalog and the new Tasks and Approval feature.
In this first article of my Relate 2025 coverage I dive into the new Zendesk Resolution Platform, covering elements like the new Adaptive Reasoning for AI Agents, Action builder, Quick answer and many many more new announcements.
Zendesk announced support for Dark mode in Agent Workspace.