Data Import - Internal Note

Insights

Managing Storage Limits in Zendesk

This article gives insights in how to manage your data usage limits in Zendesk, how to bulk delete specific tickets and how to remove attachments to keep your data usage under the allowed limits and reduce the risk of paying more!

Agent Efficiency

Zendesk Custom Objects - Part 1: Introduction

This is a four-part series on Zendesk's new Custom Objects feature. The articles cover setup, data import, using Custom Objects in forms and with agents, expanding user profiles, and displaying Custom Objects in Help Center forms.