
AI Agent
Authenticate Zendesk Messaging
Zendesk recently added the ability to authenticate users in the Zendesk Messaging Web and Mobile SDK. This article shows how to set it up with sample code.
These articles provide you with updates, insights and tutorials on Zendesk's AI Agents. The articles cover both AI Agents Advanced (Ultimate), Essentials, as well as the legacy Flow Builder and Answer Bot.
AI Agent
Zendesk recently added the ability to authenticate users in the Zendesk Messaging Web and Mobile SDK. This article shows how to set it up with sample code.
AI Agent
Zendesk announced the ability to add an API call step to their Messaging Flow Builder. This allows you to get external data and show it your users. So what's possible? Let's build a quick mockup and find out!