AI Agent
Customize and brand your Classic Zendesk Widget
Zendesk has a nice Web Widget to embed your contact channels and FAQ on any page of your website creating a consistent experience that aligns with your brand.
AI Agent
These articles provide you with updates, insights and tutorials on Zendesk's AI Agents. The articles cover both AI Agents Advanced (Ultimate), Essentials, as well as the legacy Flow Builder and Answer Bot.
AI Agent
Classic Web Widget Authentication
You can authenticate your Zendesk Web Widget to identify your users, and to make restricted Help Center content available to users.
AI Agent
Authenticate Zendesk Messaging
Zendesk recently added the ability to authenticate users in the Zendesk Messaging Web and Mobile SDK. This article shows how to set it up with sample code.
AI Agent
Zendesk Flow Builder API Call
Zendesk announced the ability to add an API call step to their Messaging Flow Builder. This allows you to get external data and show it your users. So what's possible? Let's build a quick mockup and find out!