My approach to Zendesk Views
In this article I explain my approach to Zendesk Views, and how you only need 8 views to make an efficient setup.
For a long time now Zendesk had this strict limitation of 12 Shared Views, and 8 personal views. And even though they announced an expansion of this with a supported 30 shared, and 10 personal views later this month, I'm of the opinion that you don't need more than 12.
Announcing improvements to the views experience in Support
Announced on
Rollout starts
Rollout ends September 11, 2023
September 29, 2023
October 6, 2023 In response to customer feedback, Zendesk will be improving the views experience on September 29,…
