Build smarter with Zendesk’s platform tools. From APIs and apps to Sunshine and security features, this category covers everything you need to customize, extend, and secure your Zendesk instance.
Platform & Security
Zendesk added a new action for Zendesk Apps that allows for sending messages to customers automatically on behalve of agents. This post contains an example demo app that showcases this new feature.
Platform & Security
You can authenticate your Zendesk Web Widget to identify your users, and to make restricted Help Center content available to users.
Platform & Security
Zendesk recently added the ability to authenticate users in the Zendesk Messaging Web and Mobile SDK. This article shows how to set it up with sample code.
Platform & Security
This Github Action creates or updates an existing app in your Zendesk instance after a successful commit in your GitHub repository. Zendesk App Tools - Deploy Apps - GitHub MarketplaceCreate or Update an existing app in a Zendesk instance. Requires a .zat fileGitHub Checkout the YouTube video belo