Zendesk Custom Objects - Part 3: Users
This is a four-part series on Zendesk's new Custom Objects feature. The articles cover setup, data import, using Custom Objects in forms and with agents, expanding user profiles, and displaying Custom Objects in Help Center forms.
In this four part series we'll explore the new Custom Objects from an admin, agent and end-user standpoint.
Custom Object Series
The first two articles showed you how to set up custom objects and how agent can interact with them.
This third article will dive into expanding user profiles with Custom Objects and how you can use them to trigger different priorities based on linked records and how to create custom record tied to a specific user.
